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Xbox Live Hit With Class Action Lawsuit

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Uploaded by on Aug 15, 2011

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Link to Attorney's press release: http://www.nka.com/news/nichols-kaster-pllp-files-nationwide-class-action-all...
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Hello everyone I'm Andrea Rene for Clevver Games, your source for gaming news on YouTube. Microsoft has reigned supreme in the console gaming community with their Xbox Live interface. They boast more than 30 million users world wide and a fair amount of those people have Xbox Live Gold membership accounts.
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But one of their users, is not a happy camper. His name is Ryan Graves and he started a class action lawsuit against Microsoft for unjustly charging his credit card for his Gold membership. Graves claims that his subscription lapsed after Microsoft tried to charge his expired credit card. When he input the new credit card info, Microsoft charged him twice for one year's membership. He claims other Gold members have experience similar unauthorized charges.
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His attorney said in a press release that, "Microsoft cannot just charge a consumer's credit or debit card whenever it wants without authorization...Mr. Graves signed up to play games on his Xbox, not to allow Microsoft to play games with his debit card." Alright, I don't know about you guys, but this sounds a little funny to me.
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Seems like an honest mistake right? Well, because of Microsoft's Terms of Use, it gets a little sticky. The terms say Microsoft has the right to decline to refund users, which our attorney friend here says is onerous and unfair. Not to mention, the lawsuit claims Microsoft violated the federal Electronic Funds Transfer Act.
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This lawsuit could easily grow in size quite quickly, if Microsoft doesn't give this man his money back. But the giant corporation is a pro when it comes to legal battles so I'm guessing a settlement will happen soon. You can click the link below to see the press release from the attorney and to get more info if you've been slighted and want to join the suit. I'll be sure to keep you updated right here on Clevver Game. I'm Andrea Rene and thanks for watching.

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Gaming

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Top Comments

  • PSN gets hit with hackers. Xbox peoples say how the Xbox 360 is way better and Live is better as well.

    Microsoft/Live Rapes some Xbox peoples in the butt. PSN users just smile and watch. :)

  • its called auto-renew people maybe thats the problem?..

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All Comments (118)

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  • My xbox was broken for 6 months, during thay time they tried to charge me for another year but the credit card was expired and when i did get back online and try to pay for another year they said i had to pay for the last 6 months that i didnt even use. Took a million phone calls. Stupid microsoft

  • anyone know how to get a hold of their legal department? I have been getting the run around!!!

  • @HackZila No, no it doesn't nobody's info got stolen at all it was all a lie! I would have gotten charges by now but no. Sony sent that message to warn the public JUST IN CASE! So stfu your all getting charged twice noob.

  • @Zivon8 getting charged twice sounds allot better then getting all my info stolen

  • @BeerTimeGaming if you were to actually calculate the exact amounts they add up to the same amount. So...

  • @PpeseProductions I know right!!

  • @Zivon8 xbox live has been hacked countless times

  • OR just get a ps3 because its free :D

  • @TwistedVisionx1 Its the truth!

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