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Il customer care di Webank su Twitter: intervista a Carlo Panella, Direttore Commerciale Webank

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Uploaded by on May 18, 2011

Webank ha cominciato a fornire assistenza ai clienti tramite Twitter: quali sono gli obiettivi di questo progetto?

Intervista realizzata a margine del seminario "Web Brand Reputation in banca", organizzato da AziendaBanca (Milano, 11 maggio 2011)

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