Sybase Mobile Sales for SAP CRM provides anywhere, anytime access to SAP CRM 2007 through smartphones, such as iPhones and Windows Mobile devices. Whether at a customer site or in an airplane, your sales professionals will always have quick and reliable access to their CRM data from their mobile device of choice in order to maximize their productivity and effectiveness. Sybase Mobile Sales for SAP CRM is built by Sybase to meet the needs of SAP customers, is fully certified and supported by both SAP and Sybase, and leverages the proven mobile infrastructure strengths of Sybase Unwired Platform and NetWeaver Mobile. The solution provides full access to SAP CRM accounts, contacts, leads, opportunities, activities and analytics all from a mobile device.
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[Video Transcript]
Hello. Today what I am going to talk to you about is an exciting relationship between Sybase and SAP. Now, this relationship is producing products that have been co-developed between the two companies. One such product is called Mobile CRM or SAP. Now, this product takes the power of a full blown CRM application that you traditionally would use a desktop or laptop to get access to, and transferring it securely down to a mobile device such as an IPhone, WindowsMobile or a Blackberry device. Let me show you this. Now I am going to walk you through a couple tasks in my mobile CRM application. I simply click on the icon and now it is entering me into the protected space on my IPhone that contains my SAP information. Up top I see shortcuts to the most commonly used information. I can get instant access to my accounts, contacts, activities, leads, opportunities or analytics. Also here I see todays activities. I quickly notice that I have two activities starting at 1:00 PM, one is a sales status call and one is a meeting with Don. Well, Don is a customer so I want to make sure that I can meet with Don at an appropriate time so let me click on that event. Clicking on it I see the information, sure enough 1:00 to 2:00. I going to go ahead and give Don a call so I click on the account there. I see the contact information and I can simply place a phone call and ask Don if its alright if we meet at a later time. So you see that interaction directly with the IPhone application. Now I have placed a call to Don and I am going to go ahead and log that event. So, if I go down to the bottom here, I see that the activities tab allows me to add a new activity and this was an outgoing phone call, the description is changed time to 3:00. Alright, so I am logging that activity simply from the IPhone, and now, when I go back, I see that I have entered that activity but now I want to modify the time so it reflects correctly on my calendar. I am going to go in here and change the time from 1:00 to lets go 3:00 to 5:00. So, at this point I have changed the calendar event and once I complete this, all that information will be sent back to my SAP backend and updated on the system. So now you see my todays activities and you see that I have a 1:00 PM meeting but I also have a 2:41 PM meeting. Actually I have a meeting with Don at 3:00, I have the activity that I just entered in shows that at 2:41, I placed that outgoing call. One last thing that I going to show you is in the analytics. Like always, I have a call pretty soon here with my sales manager to talk about my pipeline. Well, I can quickly review my current pipeline and see how close I am to matching up to target and so on. I am not 100% sure that I am going to have coverage when I am at this meeting here in an hour or so, so I am going to go ahead and save off this information. So I can save this report as, lets just call it saved, and now you notice that I have this report in case I go out of coverage while I am on the train or if I am a basement or so on out of coverage, I can bring up this report. Alright, so I have shown you a few activities here. Now at the bottom we have some additional activities, most recently done activities and notifications that are coming, incoming opportunities and so on. There is a whole lot more that I could show you but I just wanted to give you a glimpse of a couple of activities that I can do on my IPhone. Now mobilizing your CRM application not only provides huge benefits to the sales organization, but also to your overall company and IT organization.
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SAP and iPadby kghamel13,427 views
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