In an emergency, dial triple zero (000) but for many of the Department of Immigration and Citizenship's (DIAC) clients, that can sometimes be a challenge.
In this video, National Triple Zero Work Group Chair, Assistant Commissioner Mark Whybro, explains how an online game for primary aged school children was designed and developed to educate and promote the '000' emergency number.
Senator Stephen Conroy, the Minister for Broadband, Communications and the Digital Economy, explains how important is it for all sections of the community to know how and when to use '000'.
DIAC's broadcast production team worked with game developers, 360 Entertainment, to record hundreds of hours of audio and created over 12 000 audio files in Hindi, Thai, Arabic, Chinese, Dari and Vietnamese. Simon Collingwood, producer, 360 Entertainment, explains how his team were able to then include the translated files in to the final product.
For more information on '000', and to test your skills in the game, visit: www.triplezero.gov.au
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