Hierarchical Task Analysis (HTA) is a tried and tested technique for analysing tasks in a systematic fashion. This video explains how to perform the analysis and uses a practical, real life example. HTA is particularly useful for developing procedures, training and competence systems, and in design. Also, if you are carrying out human error analysis.
This is part 1 of 2
Part 2 is available at http://www.youtube.com/watch?v=JK3xRQ4qAJQ
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taurus040588 1 year ago 2