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Forum on Modernizing Government: Transforming Customer Service 1

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Uploaded by on Jan 14, 2010

Tony Miller, Deputy Secretary for the Department of Education, moderates a session on Transforming Customer Service at the White House Forum on Modernizing Government. January 14, 2010.

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  • Streamlining, simplifying, making intuitive and "transparent" the government-individual interface is an ongoing (never-ending) process. However, just to make government online systems fully integrated and coordinated with one another AND streamlined, etc., in JUST ONE AREA*, is unthinkably complex... so it's something that has to be "on the front burner" all the time for everyone.

    * eg: taxes, treasury, bonds - Federal, state & local.  An enormous problem, but it has unlimited potential.

  • That could easily be solved by closing the tax loop-holes that corporations use. For example, Goldman Sachs paid 1% tax in 2008 by going through these loopholes. Ultimately, it's a problem with lobbying and campaign financing. Lobbying needs to be outlawed, and campaigns need to have a low funding ceiling.

    If we closed the tax loop-holes, and took our troops out of other countries, we'd have a gigantic budget surplus. But, it won't happen because we've got the best government money can buy.

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  • @Dlittleindian  me too...

  • Hey! I watched this video cause its an hour! Shallow and Patantic

  • When will Obama pass an presidential order to convert the USA to 100% Metric System and downgrade Imperial System use? How will they also prusue it?

  • When will Obama pass an presidential order to convert the USA to 100% Metric System and downgrade Imperial System use? And it will only happen if the President does it, because the congress and senate have no balls and they simply do not care, they do not use their hands to work. Half of the industries in the US use it only because they get parts from over seas. American workers are the only people in the wold that have to buy two sets of tools in order for them to work in a job, a huge expense

  • @sigmundphreud obama is not a kenyan

  • too long fucking video, USA sucks, and canada rocks, because the highest IQ for an american is 5 and the mininum IQ for a canadian is 80

  • @ FriedDaisy

    Thank you for providing more evidence of how bad the School Systems got since Reagan started all that Anti-Science Faith-based curriculum. Reagan gave quite a boost to Christian Fascism of "The Family", and their influence is the root of many of our problems..

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