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Avaya Training: EC500 or Extension to Cellular on Avaya Communication Manager (ACM)

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Uploaded by on Apr 27, 2009

This video explains the concept and demonstrates programming steps to utilize EC500, Extension to Cellular on Avaya Communication Manager. Presented by Cross University's master instructor, Tony Gallahue. For more information on Avaya Training, contact Cross University at CrossUniversity@crosstelecom.com or go to www.crosstelecom.com/CrossUniversity.

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Science & Technology

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  • Avaya EC500 is awesome! Thanks for sharing this info about how to administer Extension to Cellular on Communication Manager. If you are using an Android device, you can use TelecoAV by CALECO Ventures to enable EC500 and a whole lot more on your Android device.

  • Saved my bacon, thanks a million :)

  • Excellent video! I have a question...

    Right now, when an outside number calls my office phone and I have my EC500 activated, it sends my main office number to my cell phone caller ID as though someone from my office is calling me. I would like to see the actual caller ID info of the outside person that's calling me. How do I make this work?

  • Great tutorial! Is there a way to place a call from my cell phone while on the road and have my office phone number appear on caller ID? This is of course without being logged into a softphone. Thank you!

  • Great video.  Thanks!

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