SXSW Talk: Turning angry customers into happy ones with social media
Loading...
Loading...
1,058
Loading...
9:15
Gluster (storage folks behind Pandora) adopts OpenStack and talks datacenters and cloudby Scobleizer1,286 views- 6:09
Coolest thing I've seen at SXSW so far: LocalMindby Scobleizer7,501 views
- 20:01
Nandi Mobile wins Launch award and looks poised to take over Africa's SMS marketby Scobleizer835 views
- 5:53
Soundtracking app releasedby Scobleizer3,558 views
- 3:57
Let's Talk, Customer Serviceby HelloHannahCho9,902 views
- 1:03
Turn angry customers into happy customersby veristlab1,558 views
- 24:27
Writers Talk featuring Tish Hinojosaby ohiostatewriterstalk108 views
- 6:12
Dealing With Angry Customersby LearnComTraining53,203 views
- 20:27
Salman Khan talk at TED 2011 (from ted.com)by khanacademy1,587,391 views
- 1:02
How to Start a Good Conversationby CommunicationVideos31,172 views
- 7:17
Top 6 Ways to Get An Angry Customer to Back Downby myragolden637,079 views
- 1:14
Dashboard camera catches tsunami as it hits the carby LLWProductions355,778 views
- 3:48
Dealing With the Irate Customerby KantolaProductions22,729 views
- 6:08
Phoolon ka taron ka sabka kehna hai (Kishore Kumar)by KhurramDBG74,845 views
- 2:33
How To Persuade People To Buy Your Productby peggykking1,102 views
- 4:34
Dealing With Angry Customersby hannahgwilliams572 views
- 1:39
Hearsay Social - Social Media Videoby HearsaySocial22,495 views
- 5:13
EVE Fanfest Chessboxing: Brain Vs. Pain Prematchby CCPGAMES84,970 views
- 8:01
Talk Your Boss into Sending You to SXSWby 1TimStreet128 views
- 5:52
SXSW 2011: Joelle Berman Talks Social Media and Community Building with Frank Barryby blackbaudinc321 views
Be true. Be Responsible - well said by this video.
arvindcool21 11 months ago
@james737 We have over 100,000 customers. Sure, some of them will be disappointed on some occasions. As far as pricing, we are not the K-Mart of hosting - but we still start at about $11/month, so "expensive" is really dependent on a lot of things. Thanks for the comment.
building43 11 months ago
Great presentation Rob! No doubt Rackspace leads the Internet infrastructure industry in their use of social media.
utollwi 11 months ago
Charging as much as Rackspace do (and I'm a customer), I not surprised this guy has experience with pissed off customers! Interesting talk though.
james737 11 months ago