Episode 46

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Uploaded by on Jun 13, 2010

What can we learn from Elton Mayo's Hawthorne Studies?

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  • -More and less light created higher productivity levels.

    1) How you treat can be as important as skills.

    2) Norms can affect productivity

    3) Workplace is a social system.

    -Lessons:

    1)No feedback = no improvement

    2) Acknowledge good behavior can improve performance.

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