Exploring customer feedback

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
277 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Feb 9, 2010

Confirmit Senior Vice President of Marketing Gary Schwartz gives his views on customer feedback and the policy of incentivizing employees based on high quality feedback. Should customer loyalty be used as a business key performance indicator?

Category:

Education

Tags:

License:

Standard YouTube License

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (2)

Sign In or Sign Up now to post a comment!
  • YouTube should put the viewer ranking percentage in each video thumbnail link so we know whether or not it's going to suck before you click it.

  • NICE

Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more