Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

Robin Lawton - Voice of the Customer - Language Matters

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
267 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Nov 13, 2009

Language matters to identify who "the customers" really are and uncover what they want. You've had years of math training, probably none in linguistics. This clip shows how simple it can be to close the gap in asking the right questions of the right customers and getting clear answers you can act on. For more information contact Margaret Perkins at International Management Technologies - www.imtc3.com

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (0)

Sign In or Sign Up now to post a comment!
Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more