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HeatingOil.com at the AREE Trade Show: Fuel Data Systems' FDSweb.net

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Uploaded by on May 20, 2010

Like every other service-based business, heating oil dealers need to keep detailed records of their interactions with customers. In the old days, that information was kept exclusively on paper—invoices, service notes and delivery receipts stored in a folder in an office filing cabinet.

Today, the collection and storage of all that customer data is rapidly going digital. Heating oil dealers have a widening array of choices for managing their customer data, including web-based software systems. Fuel Data Systems offers just such a system in the form of their latest product, FDSweb.net, which was on display at the AREE trade show. Director of Operations Janice Carne and Director of Training and Conversions Nancy Comerford spoke to HeatingOil.com about the benefits of FDSweb.net, focusing on the platform's centralized, web-based data storage. FDSweb.net cuts out the cost of purchasing and maintaining in-office data servers, and because it is Web-based, data can be accessed from locations outside the heating oil office.

Paperless, Internet-based data management—that's a sign of a modern and forward-thinking heating oil company.

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