Verizon calls police on me for asking about credits for over charging part 1

October 5, 2010 one day after Verizon admitted over billing 15 million customers and publicly stating they would give refunds. I attempted to question a Manager regarding $615 in data, late fees, mystery fees, reconnect fees, equipment charges on my account after earlier that afternoon he told me on the phone that it is company policy not to issue credits for over billing. After 2 minutes speaking with him he called the police. We need to stand up and stop allowing companies to overcharge us...even $1.99. According to news reports, Verizon had $60 billion in revenue in 2009...how much of that was from erroneous charges to our accounts?

Category:

News & Politics

Tags:

• wireless
• Beckham

[zanderesqueda]

pay attention to your bill so you dont have to go through this again // make the time to view you bill // its your bill

[closetmonkey89]

erroneous.. lol

[travelplus1]

WTF you need to sue them

[MrJTong]

You are all idiots... she downloaded over $600 of games and ringtones on her phone... just saying

[94civiclxgrey]

GO Sue there ass Girl!!! I'm About to do the same there charging me 436.00 for one month on 2 phones

Look what you did to him lol he's turning beat red with embarrassment because he knows he is in the wrong.

[MindFury]

That guy is a worm. T-mobile is worse,

[reformgovernment1]

Big business ALWAYS = Criminals!

[ErieParties]

Please post a number to this store so I can call this ass clown up