Paul Dolan, Senior Director of Business Development at CYBEX International, explains how to use CYBEX equipment as an aid to store tours and membership sales. Paul goes through the four steps of the membership sales process:
1 - Greet the customer.
2 - Inquire about fitness history and goals.
3 - Offer a tour of the facility.
4 - Close the sale.
@opollis I agree. I just want them to tell me the prices, answer any questions I have about the equipment. Then--GET THE FUCK AWAY from me.
I'LL TELL them when or IF I'd like to join/ "get started."
I'd want to choke this phony ass hole.
RichieScorpio64 8 months ago
When will you like to get started is a bad closing question.
opollis 2 years ago