Sirius Satellite Crappy Equipment

Sirius Satellite Sportster 5 Radio. After months of problem solving Sirius told me to buy a new unit. I've bought a new antenna and a new dock. Now after neither of these solved my problems I have to pay for a new Sportster 5 and have to pay $15 to activate it. Now they want $75 to transfer my lifetime subscription because they don't deem my unit is faulty or defective. Even though the guy from Sirius who told me that dock and play units wear out from docking too much. Which I found odd. After wasting hours at an installer and hours on hold with Sirius I decided it was not worth the double fee. Having dealing with this for the past two months and now figuring out that yes the units Antenna dock must be wearing out and somehow my FM modulator wire is wearing out. The static you hear in this video is the fm modulator wire. So To fix all my problems Sirius wants me to pay for a new Sporters $85 plus a Sirius Activation fee of $15 and a Lifetime Transfer fee of $75. Plus a new FM Modulater kit $20 plu I already bought a new Antenna $30 and Dock- which a pro Sirius installer told me is all I needed $15. Plus my time and effort to install and to take apart my car apart again. I'm having a miserable time with my Sirius, I've loved this product and have recommended, Now I see how they treat their consumers, which is horrible. I cant wait for technology and hope Stern goes to the internet.

Category:

Autos & Vehicles

Tags:

• Sirius Satellite Radio
• bad customer service
• Sirius Lifetime Transfer.

[buddydeath]

Update, Sirius still wont do anything, i installed a new fm modulator and to solve the antenna problem I put a zip tie around the top of the receiver and around the base to keep it from rattling and losing its connection. Works like a charm and I don't have to buy a new receiver. FU Sirius I dont have to buy a new reciever and transfer everything. Looks like I'll get a few more years out of this one. Thanks for your bad customer service!

[firetech0281]

my other one that I used to have wouldn't detect the antenna but it would still play the channel. kinda F'ed up isnt it

[siriusantennanotdete]

There is a video on youtube with an explanation on WHY this is happening and how to fix it!

[Gregandmichele]

I also had the display show: "No antenna detected." I use mine in a semi. Lots of jarring...and docking/un-docking. Now I know, what a piece of JUNK this really is. I have NOT called Sirius yet...I have heard BAD stories from their customer service. Oh well.... I wedged a paper-clip on the lower right side, between the dock, and player. It seems to help keep the signal...and better. I would NOT recommend this unit to ANYONE!

[MIKON8ERISBACK]

Your best having a hardwired auxiliary connection installed. A number of companies manufacture factory authorized auxiliary input modules for factory car stereos of many different brands and model numbers. Otherwise go for an aftermarket stereo with satellite radio functionality built in.

[eminemben03]

I had that model and it kept losing connection to the terminal

[aqinthe]

I have an xpress rci xm receiver. I was great for the first year and a half, then the screen went black and it died. Every xm reciever I have ever had lasted less than 2 years. And they are not cheap.

[rocketman5989]

2 words: GET CDS

[rocketman5989]

haaaa ha. mine is better zen that shitty piece of shiat

[rocketman5989]

0:50 whats with all the static?