How are more than 200 health plans, hospitals, physician practices and others utilizing case managers in today's challenging healthcare environment? Get the latest trends and metrics on the changing role of the healthcare case manager in this new video, narrated by Melanie Matthews of the Healthcare Intelligence Network, with commentary by Toni Cesta, senior vice president of operational efficiency and capacity management at Lutheran Medical Center. This data is based on HIN's second annual survey on healthcare case management.
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