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ITIL v3 training (ENGLISH) online part 1 ITIL Foundation v3 ITIL version 3

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Uploaded by on May 18, 2009

A fun way of learning the differences between ITIL v3 and ITIL v2. Service Management according to ITIL has never been more fun.
ITIL Foundation version 2 and ITIL Foundation version 3 online courses

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All Comments (27)

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  • Wow...easily made me understand the concepts!

  • Hi,

    This is wonderfully simplified and explained!! I am a fan of you!!

  • Great ITIL video presentation.

  • You are really a Great Tutor....:-)

  • In 7 minutes and 18 seconds you have easily enlightened me in basic service management. Very good work.

  • Very interesting videoa! I am looking for the complete set of ITIL Foundation online training as I am now taking classroom ttaining at work and I am getting sleepy. I have voucher for the exam ready which is offered by work. Any help?

  • Strangely....I like this simplistic way of explaing service management in mere drawings/diagrams! Very informative.

  • Good one......It was very useful.......Thanks

    

  • Good Video! With simple example you explained what is utilitiy and warranty....helps in applying the though....graph is excellent piece of information

  • Do you know the equivalent translation of ITIL in Sundanese? LOL :))

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