Powering ENMAX's Retail Strategy with SAP for Utilities Solutions

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Uploaded by on Jun 3, 2009

http://www.sap.com/sapphirevideos - ENMAX Energy operates in deregulated Alberta, Canada, with 600,000+ customers. Retailing electric and natural gas, ENMAX provides water, sewer, and recycling billing services to Calgary. ENMAX went live in February 2009 with SAP for Utilities CRM and Billing, enabling marketing, sales, customer service, and billing operations. Examine lessons learned, SAP's support of ENMAX's strategy, and ENMAX's vision for the industry.

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