http://www.blog.drvoip.com/compare-shoretel-and-cisco-unified-communications-...
Quick look at the difference in architecture between these two VoIP solutions. Actual log into Both System Administration portals to see the support effort required to Administer both solutions.
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Good catch! Yes ShoreTel 12 has increased the size of an install. With respect to target market, segmentation and adoption I suspect that the 250-500 desktop, 3-5 site (250-1200) is a sweet spot for ShoreTel, but that is just an opinion not based on any research.
drvoip 6 months ago