Professor Carol Scott explains what Web shoppers think about sites with personalization and customization features.
Visit UCLA Anderson School of Management
http://www.anderson.ucla.edu/
Click here for more faculty videos from UCLA Anderson School of Management
http://www.anderson.ucla.edu/x17273.xml
I agree. It's all about the personal touch and useful options that people are looking for. What's really neat is being able to have a personal shopping consultant who can guide you when you use their site.
VinceMartDotCom 11 months ago
this is our feasibility study. hehe
khiteight 2 years ago