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Business Communication Training: Giving Direct Feedback

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Uploaded by on Jan 10, 2011

http://www.leadershipandsalestraining.com/
© 2010 - 2012 by Shari Harley

Speaking up when we are frustrated is hard and as a result, most of us don't. Instead, either we tell other people (aka gossip) or we say nothing and relationships become tense and explode.

** You can say anything to anyone and have it be easy.
** You just need to lay the ground work to do so, and most of us don't.

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