Zopim: Introduction to Live Chat

Watch how Tim loses a potential customer, Fiona, and gains her back. Like many typical web business,
Tim doesn't follow customers around their website like they would in a real store, and ends up losing customers. Luckily, Zopim saves the day!

Zopim connects you and your website visitors, and lets them chat with you when they need help. Watch your sales increase as you convert more and more website visitors into paying customers, just by being there when they need help!

Receive chats from website visitors, whether you're logged onto the Dashboard. Zopim can route chats to your IM, which means you can chat on your smart phone if you have a mobile IM client. Check out how Zopim brings more horsepower to your IM client: http://bit.ly/replyviaIM_youtubevid

Visit http://www.zopim.com for more information.

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[wangombak]

really good with a 14 day trial? oh no, we need a freeware!!

[layujalani]

@layujalani saya tidak pernah putar karena tidak tahu ada vidio atau tidak

[layujalani]

@Night9008 jangan ada vidio saya tidak suka

[RockTheRockster]

what is this about??

[IHiiTTMaNI]

I switched from other live chat providers (which are more expensive ironically) and never looked back! So easy to setup and use, it's been a pretty smooth experience so far

[filmsmarvel]

早速試してみたい方はZopim Live Chatへどうぞ。

[serhatduz]

最大亮点是非常简单

[filmsmarvel2]

we are happy with their service

[tmbplink4]

omg #fail is this commoncraft or what

[tacticalf]

В своем интернет магазине мы используем сервис , который успел полюбиться одновременно простотой и функциональностью, гибкостью и отличным уровнем доступности.

[shoot2kill12321]

You guys are awesome.

[massdynamic66]

Hi Zopim guys, thanks for this awesome tool.

[Night9008]

I got it implemented in my website and found a visitor from Beijing. I had to use google to get his message translated. When are you integrating a translator service?

[blindgrandpa]

В других сервисах чего-то не хватало — где окошко мессенджера не юзабельное, русифицированный интерфейс не везде, неудобные панели администрирования, где просто не было такого функционала как в Zopim, например возможность слежения и обращения к клиенту.

[baastom123]

This is the best live chat for my business. I do T-shirt retail btw.

[FreeZeo0]

No skype? duh.

[Kamczatka357]

I added Zopim to my clients’ websites. They like it and found Zopim effective getting new clients signup to their services.

[MsTrigonometrist]

I like it that Zopim stores the chat conversations I had with clients. I can refer to my previous conversation with client easily. Now I do not have to ask for some details repeatedly

[MsCalculusist]

You guys made the best support tool. We have to handle about 3000 clients. We tried other chat service but no system was so easy like yours. Thanks a lot.

[lovelove8x]

Zopim is an excellent software. Now I am using the free Lite version. In the future, certainly I'll upgrade to Team plan. Very Thank You!

[zorroreiz1]

У Zopim есть один серьезный недостаток — без флэша на стороне посетителя он не будет виден посетителю. Например, для пользователей IE придется его доустанавливать. Причем сами посетители не будут понимать, зачем их просят поставить флэш именно сейчас

[GammaDesigns]

I am impressed by how many integrations and add-ons are available on Zopim. It also works smoothly with my iPhone. Awesome!

[RareZycro]

Vi har akkurat aktiviert Zopim (Official) på vår Facebook-page.

[serhatduz]

The widget from Zopim works great. Just only it's not localized to my language. I really like the service from Zopim and I wish I could have contribution to your translation project.

[filmsmarvel2]

Your customer service and dedication to your customers is superb!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. You will have my business for a long time to come.