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I Can't Open It - Aussie Awesome

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Uploaded by on Jun 8, 2008

I STILL "CAN'T OPEN IT"

I was running low on my favorite shampoo and went to the store looking to buy the same product. Low and behold the manufacturer had the same product in a NEW container with a different type of cap.

When you click on the video you'll get "the rest of the story."

One thing I did not mention in the video is this - I called the 800 number on the back of the bottle in order to speak to a customer service person. My main goal was to let them know the problem I had with the new cap.

I explained, she listened, asked for my name and address and said she would send me a coupon for a free bottle of shampoo.

Ok, a free coupon is fine but that is not what I was looking for.

Apparently she's just there to say, "sorry" and send out coupons.

Maybe what I should do is try that number again and ask for Quality Control. I'm trying to alert them to a problem!

Proctor and Gamble Aussie Shampoo
http://www.pg.com/product_card/brand_overview.jhtml?document=%2Fproduct_cards...

Visit my blog:
http://mymomsblog.blogspot.com

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  • So many products have child proof caps on them, however, it seems to me that it is the ADULTS that have the hardest time using them - small children seem to have NO trouble getting ANYTHING open!! I love your postings and can always relate to your frustrations!

    -Cathy

  • When I used Aussie I bit it open x}

    except sometimes I'd get shampoo in my mouth...

    but it worked!!

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All Comments (21)

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  • she reminds me of my grandma:)

  • ..i couldn't open it either >.>

  • It's called an Aussie opener.

    You have to have lived in the Australian bush for ten years to learn how to open it up.

  • Here's a powerful way to market anything offline. It's very effective.

    BizOpClothing {dot} com

    I've been testing this offline marketing and business promotion for the past year with excellent results. I use it to promote a variety of services,programs,products, and business opportunities.

    Often people tend to overlook effective offline marketing strategies. Offline marketing is something no online business should skimp on.

    Every marketer shoulod be doing this.

  • Haha! I have the same problem with that i have to use my teeth to open it while i'm in the shower.

  • refill your old bottle with the new shampoo!

  • You are so right!!! I had bought it recently and was cursing in the shower...shame on all of you for making rude comments. Aussie's marketing dept. better take notice.

  • I totally agree that they should never have changed the product containers. I'm 50, have severe fibromyalgia, and am absolutely unable to open this bottle. I'm able to manage most other things using towels, etc, to help, but these flip tops are terrible!

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