Episode 27: Dealing with passive aggressive behavior.

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Uploaded by on Jan 12, 2010

Dealing with passive aggressive behavior.

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  • Sorry but as I think about it - no good comes from having a passive-aggressive team member. If you can't change your team - change your team.

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  • I delt with many nurses who used passive aggressive behaviors to do, or not to do, what they wanted. They would agree to complete certain tasks just to later ignore them. I found that documentation and direct confrontation to such behaviors worked very well. However, I have to note that for succesful passive agression a continuous behavior enablers must be present. In my case that was nursing union which would strongly opose any documentation, thus any opportunity to correct malignant behavior.

  • As a passive-aggressive person myself, I don't think that it will help to threaten a passive-aggressive or try to get them more motivated to accomplish the team's goals. They already feel threatened and not a part of the team; that is the underlying motivation for sabatoging it. A passive-aggressive person needs to have his behavior pointed out in a factual sort of way, but then it is important to be kind and welcoming. He must feel his is equal in power and not being coerced.

  • *slow clap* Oh great, that's still working.

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