American Standard Flowise Cadet 3 toilet problem / compared to Champion 4 toilet

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Howto & Style

Tags:

• Toilet
• Cadet

[Commodes]

How old was the toilet? Was there not a warranty? Lowes sucks :( Anyway either lowes or American standard should have replaced the toilet. .

[SeanBoburk]

@Commodes It was less than a month old. Lowes just told me to call AS, and that if AS did not do anything, to get back with them. When I contacted AS, and sent them a copy of this video, they refunded my money.

[MrWilkat1]

Called a plumber and he could not get it working, and so $150 poorer, and I wasn't sure what to do next. Then I had an idea, since I suspected a problem with the venting, I ran the tub full blast in the upstairs bathroom, waited a few minutes, then flushed the troublesome toilet downstairs, & amazingly, it worked. I shut the tub water, & it still worked, & has been working for the last 2 days now. I believe these new low flow toilets are very sensitive & require near perfect conditions, or else

[SeanBoburk]

@MrWilkat1 I own 2 Champion 4 toilets. One in the video, and one in my master bathroom. The one in my master bathroom does not flush as well. Some days it flushes better than others. Both flush better than what I pulled out (they were prone to clogging). But big difference in how they flush. I think this is an example of the inconsistencies with AS toilets. I also have a cadet 3 one piece toilet in the basement. It also flushes well (compare to the one in the video I removed and smashed).

[MrWilkat1]

Wow--thanks for posting this. I have pretty much the same problem with an American Std. model Evolution 2/Mainstream and it worked fine for almost a year, but occasionally it would not flush properly and then would return to normal operation after letting it sit for a while. But now it is doing the same thing you had where it just slowly drains away until it's almost empty, and then if you try to flush, it just fills the bowel and does not evacuate like it should.

[SeanBoburk]

@MrWilkat1 Hopefully you can find of way of fixing it, without resorting to smashing it.

[Commodes]

@SeanBoburk ok I am glad to hear that AS did the right thing..

[MrWilkat1]

My saga continues--the fact remains, these newer units need ideal conditions to function correctly--mine keeps acting up about once each week, and I will need to do something to improve the vent system, that's something I am sure of--however, the old water-wasting unit was trouble free, and I think I am wasting more water now just trying to keep the new unit working! My advice, "if it ain't broke, don't fix it"--wish I had followed that advice myself!

[MrWilkat1]

Yeah, these new toilets (all makes), seem to be prone to irregularities of one sort or another, & they can be very annoying. I've been considering changing an older model we have in the upstairs bathroom, but I am worried that I might invite new problems into my house instead of making an improvement! Knock on wood the AS one is still working since I reestablished the water in the trap. Time will tell for how long this will be okay...

[MrWilkat1]

Well, I am getting closer to smashing it! LOL! I got the kit American Standard sent to me, installed it (a new flapper ball assembly with overflow tube which proved to be a little shorter than the original otherwise I see no difference), and it made no difference. I also bought a closet auger and double checked to see if I could find a blockage and there is none. It still wont flush, and once the bowl fills, it slowly drains right down until there's virtually no water left in the bottom.

[MrWilkat1]

The warranty is still valid for another year, and I called American Standard yesterday, and they are sending me a new flushing kit--hopefully this will resolve the problem, but I am skeptical at the moment. However, it does not seem to have the suction effect that it had before, and I don't how that's controlled. It also worked once yesterday and once today--don't know how long before it craps out again (pun intended)!