Lisa Role Play 04.24.08
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(+) Able to utilize a relevant business icebreaker
(+) Able to apologize for mistakes or misunderstandings
(-) Seller did not ask enough questions
(-) Seller did not take time to ask about needs of the customer
(-) Seller is not really addressing needs of customer
(-) Seller did not acknowledge when customer said he is a Manels customer
(-) Seller should ask questions with build up
msig15 3 years ago