Studying Service Management with Charles Sturt University
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Uploader Comments (IsleBeeBach)
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All Comments (4)
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Tks for the update - even with my laptop speakers turned up to the max it was very difficult to hear. no problem via an external speaker system though.
Tks again - the presentations are very informative.
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Marco has the best ITIL videos available online - this stuff should have been available years ago! Finally someone that actually shares some knowledge in ITSM space - the rest of the course providers either seem to sit on it, charge a fortune and only copy it from others! Way to go IsleBeeBach!
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14:47
Introduction to the ISO/IEC 20000 Standardby kenpholmes601 views- 3:37
Charles Sturt University Study Centres Campuses - Sydney & Melbourneby CSUStudyCentres1,348 views
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Charles Sturt University courses, facilities and lecturersby CharlesSturtUni1,831 views
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3 - IT Service Management Conceptsby hameedansari283 views
- 6:22
CSU: ITIL v3 The Concept of a Serviceby IsleBeeBach15,392 views
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CSU: ITIL v3 The Concept of a Process and its Characteristicsby IsleBeeBach11,385 views
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CSU: ITIL v3 Service Desk Organisational Structuresby IsleBeeBach2,578 views
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CSU: ITIL v3 Service Level Agreement Monitoring (SLAM) Chartsby IsleBeeBach3,195 views
- 6:28
CSU: ITIL v3 Service Catalogue Management Objectivesby IsleBeeBach2,860 views
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CSU: ITIL v3 Service Level Management Service Based SLAby IsleBeeBach4,425 views
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CSU: ITIL v3 (Underpinning) Contract (UC)by IsleBeeBach5,310 views
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CSU: ITIL v3 Service Level Management Objectiveby IsleBeeBach3,095 views
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CSU: ITIL v3 Service Asset and Configuration Management Key Relationshipsby IsleBeeBach3,123 views
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CSU: ITIL v3 Demand Management Objectiveby IsleBeeBach4,846 views
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CSU: ITIL v3 Service Portfolioby IsleBeeBach10,105 views
- 9:44
CSU: ITIL v3 The Concept of Functions and Processesby IsleBeeBach15,578 views
- 7:13
CSU: ITIL v3 Business Caseby IsleBeeBach6,636 views
- 8:56
CSU: ITIL v3 The 4 Ps of IT Service Managementby IsleBeeBach11,011 views
- 7:10
CSU: ITIL v3 Service Catalogby IsleBeeBach13,134 views
Great content, but i cant seem to increase the audio even after increasing my audio to the max.
r119644 2 years ago
Mmmmm... I always test my videos wearing a headset, but next time I'll increase the volume of the microphone a bit further. Let me know if any video after 19/05/2009 has a better sound quality.
IsleBeeBach 2 years ago