David Clifford, Executive Consultant Enterprise DNA, gives us an insight in EXIN's IT Service Management qualification program.
He tells about the EXIN ITSM Foundation module and the professional modules; Management and Improvement of ITSM processes, Support of IT Services, Control of IT Services, Delivery of IT Services and Alignment of IT and the Business.
Finally he tells us about the executive modules Consultant/Manager and Auditor and the Fasttrack way to get there via the associate route.
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