eLearning - Customer Service Training Course

http://www.serviceskills.com or phone 800.882.9911 - ServiceSkills.com offers access to dozens of Web-based communication training courses in an affordable and effective online learning platform. This same content is also available in SCORM compliant versions for your Learning Management System (LMS).

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Superior customer service and telephone skills are critical to the success of any organization. Training is the answer. Equip your staff with the skills they need to best serve your customers. ServiceSkills.com offers 24/7 web-based access to the content in the Telephone Doctor® Complete DVD Training Library. Through this powerful eLearning platform, team members can now view high quality media, measure retention with online quizzes, view post-quiz feedback, print key point reminders and earn certificates of completion - directly from their desktop. Managers can track employee progress and success through an admin tracking feature.

Category:

Education

Tags:

• web-based training
• eLearning
• online learning
• LMS
• telephone doctor
• nancy friedman
• irate customers