The Importance of Company Culture - Tony Hsieh (Zappos CEO)

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Uploaded by on Sep 4, 2008

Tony Hsieh speaks with SOCAP about how customer care became Zappos' differentiator. Hsieh will be a keynote speaker at the 2008 SOCAP Annual Conferenece in Miami: www.socap.org/Events/2008annual/keynotes.html

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Education

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  • Role model

  • Love this! I have been doing this forever...well since I started in business! (°=°)

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