VELUX Duo blinds
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Uploader Comments (mhcoult)
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All Comments (3)
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The bit they don't tell you is that if a bit drops out of the unit while you are fitting them, then you have to basically lever it back out from the reverse side with a covered or padded flat bladed screwdriver and hope you don't break the glass. That is Velux's advice from their customer care line. Been there today. We survived.
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OMG!!!!!!!!!!!!
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If something drops out of the product, you can ask VELUX Customer Services to replace it as faulty - they will organise it to be collected and will replace it without question. They'll never duck out on their responsibilities in my experience.
mhcoult 8 months ago