Traditional marketing wisdom has it that if you want to use word of mouth youd better be sure the people doing the talking are knowledgeable about the product. But a new large-scale field experiment on viral marketing by INSEAD Assistant Professor of Marketing, Andrew Stephen, puts paid to that age-old concept.
Authority or knowledge is valuable in consumption choices when the product/service has high trials costs, cost of making a wrong choice is very high or when the product is specialized { when its about consulting, erp implementation, laser therapy etc we seek knowledgeable people: people with authority matter; but when it comes to deciding which movie to go, which soap to buy, which restaurant to go to, which book is good : even chemical engineers dont look at chemical composition of soap,
ajayinsead03 1 year ago
Thank You for this very informative video on viral marketing. I am about ready to launch my Biz THE MYSTICAL MENTOR and found this to be most helpful.
Many Blessings ~
The Mystical Mentor
MYSTICALMENTOR 2 years ago