Web Innovation Now (WIN): Stephen Powers, principal analyst and research director at Forrester Research Inc., and Erick Mott from Ektron discussed web content management (WCM) and customer experience management (CXM) trends and opportunities for 2012 at Gilbane Boston 2011. Stephen was a keynote presenter on the 'Big Ideas & Bold Statements' panel. See related information below:
Forrester: http://www.forrester.com/rb/analyst/stephen_powers
Learn more in this webinar with Forrester, Webtrends and Ektron experts: http://bit.ly/tSk8f5
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