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How to Create Email Alert | Vision Helpdesk Video Tutorial

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Uploaded by on Jun 1, 2010

With Vision Helpdesk you can set up email alerts for various events - Email Alerts are instant alerts sent to your email that keeps you updated on various activities in your Vision helpdesk.

Various Actions / Events

* New ticket
* New client reply
* New staff reply
* Department changed
* New note
* New billing entry
* Ticket flagged
* Ticket edited
* Status changed
* Priority changed
* Ticket assigned
* Ticket merged
* Ticket post deleted
* Ticket deleted

Read more : http://www.thevisionworld.com

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