bestbuy's price match guarantee is a farce!!!

http://ripofffighter.blogspot.com/2009/07/best-buy-price-match-is-farce.html

Everyone seen the new commercial where Best Buy Slams Walmart for their customer service.. don't get me wrong i hate Walmart too.. However, i think Best buy's prices are horrible.. specially now since Circuit City went under i think they feel like they don't have to work as hard anymore..




so anyways here is what happened on my way home i wanted to go buy a harddrive.. compatible with my mac.. and i didn't to drive the extra mile and go to Walmart. Since i had watched their commercial i knew they had a price match guarantee.. and i had my handy iphone where i could check walmart's prices..



I found what i wanted check the price and to my surprise the difference was $64 dollars!! i went ahead to the custumer service line and asked for a price match.. the cashier asked for the price.. i told her ($75) it was the wrong price beause i had looked at the 250gb harddrive (because of my iphone) and she told me that wasn't the correct price.. i didn't like her attitude.. i asked her to check the correct one and she did.. she wrote it down and she said she had to talk to a manager.. i saw what was coming and i took out my iphone... she came back and i recorded here comfirming that Best Buy's price match guarantee it's a FARCE!!

She Said that They do price match but if the price is lower than what they get it for.. they dont have to do it... ??? so instead of paying 84 dollars like commercial says.. i have to pay 115? thats crazy!!

Category:

People & Blogs

Tags:

• best buy
• price match
• custumer service
• rep videotaped

[mstyle183]

I guess this best buy is famous for this bullcrap.. They did it to me before an they've done it to other people.. Guess they only listen to corporate when they feel like it

[omegaguy71]

thats false on that employees part... I price match all the time at best buy with walmart and other stores and they always take care of it even when I know its below their cost

[wierasa]

wow lol