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Research Rockstar on Customer Satisfaction Research

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Uploaded by on May 29, 2009

A 10 minute subset from Research Rockstar's 53 minute tutorial on Customer Satisfaction Research. Learn the basics of planning a Customer Satisfaction research program. www.ResearchRockstar.com.

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  • Fantastic to the point video/presentation. I highly recommend to anyone, novice or experienced as Kathryn always highlights the important from the incidental and we all know there is way too much noise out in the marketplace on this topic.... with less than meaningful talking bites... At least with Kathryn, you can be assured to learn something or get that tune up on a topic that keeps you sharp and succinct.

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