JetBlue's "From the Heart" response to 9/11

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Uploaded by on Sep 12, 2011

While some companies claim to view customers like family, sometimes it feels like you're the red-headed stepchild. In this segment of a longer interview, Captain Mike Barger, SVP Field Operations and Co Founder of JetBlue talks to David van Toor about JetBlue's heart-felt response on 9/11. It shows what "treating customer like family" can really mean.

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  • Now you know why I always fly JetBlue. They are a fantastic company!!

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