Published on Aug 5, 2012
AlexaRealty411.com on August 4, 2012.
Hosts: Robert Gawel and Petra Byers of Aexa Realty.
CNN Money just reported on a new story on July 31st...It was called the Top 10 consumer complaints.
Making the list at number 10 was...Household Goods and Home Solicitations: In a tie for the final spot, consumers complained about misrepresentation in both household goods and home solicitations and that these companies fail to deliver.
At number 9 was...Real estate and the growing complaints involved real estate fraud, retirement and assisted living facilities and also timeshare sales. Consumers said some timeshare companies used long, high-pressure sales pitches and the lure of prizes to get them to agree to not-so-great deals.
Making the list at number 8 was fraud. Consumers complained about a range of scams, including fake checks, bogus sweepstakes and lotteries and grant offers that are out there today. So, maybe the next time you get an email saying somebody would like to wire $25 million into your bank account all they need is your account number...be careful of fraud.
Number 7 was a tie between Internet Sales and Landlord/Tenant Relationships: Consumers complained that Internet retailers didn't deliver or misrepresented online purchases. When it came to tenant complaints, renters griped about unhealthy or unsafe conditions and landlords who didn't make repairs.
Number 6 on the list of top consumer complaints was Services: The report detailed misrepresentation in a variety of services -- things like providers who lacked required licenses or who did a lousy job.
Number 5 is Utilities. Consumers complained about billing disputes and service problems with phone, cable, satellite, Internet, electric and gas services. Now I can see this one.... my utility bills come with more and more asterisks every year.
Number 4 is Retail Sales. Some of the top complaints when it came to retail sales included false advertising, defective merchandise, rebate issues, coupons, gift cards and gift certificates.
Number 3 is Home Improvement/Construction. Consumers complained that home improvement and construction companies wouldn't finish jobs they started and performed shoddy work when they did.
Number 2 is Credit/Debt cards: For the third year in a row, complaints about credit card billing and fees, along with mortgage-related fraud, predatory lending and abusive debt collection tactics comes in at number two on the list.
Coming in at number 1, the top consumer complaint is Automobiles: Customers shopping for cars or going in for repairs were sold lemons, got into leasing and towing disputes and were shown false advertising. So be careful when shopping for an automobile.
This was CNN Money's new report on the top 10 consumer complaints and the best part about that list were not on it...were complaint FREE...
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