EMC on IT Infrastructure Library (ITIL)

Join Glenn O'Donnell, EMC principal product marketing manager, as he offers some practical, well-informed guidance on achieving a successful IT Infrastructure Library (ITIL) implementation. ITIL has become enormously popular as a definition of best practices for IT operations, due to the increased need for operational discipline in IT. Find out how your organization can benefit from ITIL.
For more information visit EMC: http://www.emc.com/products/software/smarts/adm/

Category:

People & Blogs

Tags:

• EMC
• Resource
• Management
• Smarts
• IT
• Infrastructure
• Library
• ITIL
• Glenn
• O'Donnell
• chalk
• talk
• whiteboard

[shmukum]

This is very informative.....thanks very much!

[timhill2000]

Great tie.

[aboelwaled22]

its an impressive discussion but any one know where can i found the ITIL books for free?

[redsbleeding2003]

i am writting ITIL foundations today - i hope i pass

[torontobboy21]

This is very good. I am an independent consultant and everywhere I go I am asked for ITIL certification. Even though this is common sense but it really does help if you want to earn six figures.

[SaudiGuy2007]

This is foundation discussion of ITIL processes,, but is good!

[67Array]

Interesting discussion on ITIL.