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xTuple Partner shares better option for ERP resellers

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Published on Aug 31, 2012

"My name is Randy Saler. The company is Compusolv DMC, Inc. We've been in business since 1986. The software we mainly do has been bought and sold, and it's just gone downhill support-wise. A big part of our business is customization, being able to give the customer exactly what they want. And, of course, xTuple has that source code and other scripting means to give the customer that functionality. The main one we represent is - or was - Sage Pro ERP. It's had a number of names so when you say that, I have to think which name do I give you. It was originally SBT then, it was bought out a few times by different companies or moved into different departments. So that's part of the confusion; there's no name recognition anymore.

I can see that a lot of things that we had to get third party applications with the old application [Sage] are really built into this one system [xTuple]. It definitely makes it more powerful and more cost effective that way.

I have a lot customers and as we're going through training - oh yeah - when they're ready to move to their next system, it [xTuple] handles better than what they're doing now. E2 has promised them some things that 'hey, we're gonna change that in later revisions' and then three years later, those revisions have never come out.

I'm excited to join the team [at xTuple] and hopefully it will be a very long relationship. It's nice because we're not going to be held back by the decisions of a Microsoft or anyone like that. We found some bugs in our current application [Sage], and we reported it back to the manufacturer. And we gave them the actual code to fix it. [We were told] 'Well not enough people use that for us to put it back into the package.' So we have a package of bug fixes that immediately when we get the software for a new customer, we would put those into the system, so that at least our customers will have them. {laughs}"

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