Customer Services Film - Transworld

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Uploaded by on Apr 23, 2011

Transworld Associates (Pvt) Ltd., is Pakistan's first private submarine fiber optic cable operator, with a state of the art, high quality cable network spanning over 1274 kms, connecting Pakistan to UAE and Oman, and onwards to the rest of the world.

The film at first shows typical responses to customers' technical queries or simple problems that are usually not resolved, transferred elsewhere, or tackled with promises of speedy resolution.Next, the film shows the flip side of customer dealings, which are professional attitudes, skill and commitment of the customer service personnel of Transworld.

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