Bigot Car & Truck Rental - Racism (Linguistics Profiling) Caught On Tape

This recording is just a small portion of a much longer car rental reservation run a foul by linguistics profiling. Based solely on the sound of my voice (NO impersonation or deception on my part), the White office manager (female voice) assumed that I (male voice) was also White. She commenced (without provocation) to spew her racist and otherwise disparaging opinions of Black Americans... all the while not knowing that I am Black!

For the time being, I've withheld the name of the rental company and office manager for legal reasons. Not ALL of the grounds for legal action are captured in this short clip. There are more involved unethical violations on the part of the office manager that took place, which are not included in this particular clip. There were other grounds, besides her blatantly bigoted gaffe on the phone, that were grounds for legal action. In short... I intend to sue.

UPDATE: The case was settled out of court; terms undisclosed.

Category:

People & Blogs

Tags:

• Linguistics
• Profiling
• Racism
• Rental
• Discrimination

[eatherdrive]

@Ansett76 Wait. You think you're hitting a raw nerve by being redundant? If you kept repeating that you like apple pie, eventually someone would say to you, "Seriously... Again with the apple pie?" You're not striking a nerve; you're striking a pose. #trollmuch?

[eatherdrive]

@Ansett76 Now you're just playing "I'm rubber, you're glue". Think, before you speak.

[Ansett76]

@eatherdrive it would be wise for you to take your own advice.

[Ansett76]

@eatherdrive it seems as though I keep hitting a 'raw nerve' everytime settlement and money is mentioned. You seem to get great fulfillment out of tarnishing every Budget employee and really you should just get on with it and stop actively playing 'victim' I don't think there is any more money left in it......

[eatherdrive]

@Vlaxitov What would a conversation about race be without a random mention of Al Sharpton? Guess we'll never know.

[eatherdrive]

@Ansett76 Perhaps you should have included the price of tea in China. That would have been every bit as relevant as the information you just posted.

[eatherdrive]

@Ansett76 This is not only a red herring, but redundant; considering I not once said 100% of this company was racist. Stop with the straw men arguments already. And you seem fixated on the 'settlement' aspect of this. Get over it.

[eatherdrive]

@Ansett76 How is it a myth that THIS particular employee is a bigot, when I have it right here on tape? How is the company's track record a myth when the suits I referred to are public record. And since when was a 'settlement' only monetary? Think, before you speak.

[Ansett76]

@eatherdrive I also happen to know for a fact that this said company has a course upon hiring new employees that revises the company policy of what in Australia is termed EEO (Equal Employment Opportunity) Employer that will not discriminate internal or external customers on the grounds of race, religion,sexuality or anything for that matter. Each employee signs off on this so they can be terminated if this policy is breached. In fact the instructional video is from AB group in the USA.

[Ansett76]

@eatherdrive I wil also go as far as to say that if you work for a major well known branded company that there will be some amongst the ranks similar to this person, it is impossible to eploy thousands of people and be 100% sure that these employees are beyond reproach. You really should be victimising the said individual, not the entire brand. Would you have still followed through knowing that there would be no settlement, just a termination (which is warranted) of this employee?