Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

How FedEx is Using Social Intelligence

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
1,079
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Jan 11, 2011

How FedEx uses Visible Intelligence to monitor and respond to customer service issues via Twitter and how one positive service experience lead to 88,000 Twitter follower exposures and 20,000 retweets.

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (3)

Sign In or Sign Up now to post a comment!
  • one possibility for presenation. Still looking

  • An amazing video for a company with an amazing product. Go Visible Technologies!

  • Sorry, but a moving FedEx vehicle eith the drivers door open will get you at the least a warning letter and quite possibly terminated!

Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more