Solving Relationship Problems - Part 10: Resolving Conflict with a process that works

The process we recommend for resolving conflict involves three stages: Goals, Roles and Procedures. First, you discuss goals: What do each of you want? What is the basis of the conflict? What kind of outcome would you like to see? Why did you do what you did or say what you said? The second stage is a discussion of roles. At least 50% of all conflict is centered around conflicting roles. Roles must be understood and continually redefined. How do you see your role? How do you see your partners role? How does he/she see his/her role? Your role? The third stage is to come up with options for new procedures that will allow the conflict to be resolved going forward. This is an agreement about what both of you will do in the future. When learn to use this process with your daily conflicts, large and small, it will dramatically improve your relationships.

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Education

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[alvinfry]

my relationship problems are more severe than this segment can solve; but I am oging to try and incorporate "goals and roles" in my solutions approach. Awareness (around the 4:00 mark) is a great piece of advice!