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Uploaded by nextjobhelp on Aug 5, 2008
CRM common platform architecture PBX, contact center , voice broadcasting , IVR
Science & Technology
Standard YouTube License
If integrated properly then the call center will find the contacts phone number in the crm if needed pop the record on the screen to the operator or access other data for an automated call.
grimview 2 weeks ago
The guy was kinda "FUCK ALL THIS MICROSOFT SHIT..IT SCREWS YOUR SANE MIND" at 1:11
godspeed300 5 months ago
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If integrated properly then the call center will find the contacts phone number in the crm if needed pop the record on the screen to the operator or access other data for an automated call.
grimview 2 weeks ago
The guy was kinda "FUCK ALL THIS MICROSOFT SHIT..IT SCREWS YOUR SANE MIND" at 1:11
godspeed300 5 months ago