OBJECTIVE: Technical Position in Telecommunications, Networking, and related fields (Layers 1, 2, 3) I enjoy working with people, resolving in-depth technical issues, learning and gaining experience in new disciplines, developing and delivering presentations, and working hands-on to resolve and prevent technical issues.
EXPERIENCE
Hawaiian Telcom, Wailuku, HI 9/2006 - Present
Senior Customer Zone Technician
Install, provision, maintain, trouble-isolate, and interface End-User and IXC Customers for the following Telecom Service Offerings: GigE, DWDM, SONET OC-n's, DS3, DS1, DS0, and Analog Data.
Proficient using: OTDR, TDR, OC-n, DS3, DS1, DS0, Analog, Ethernet, Frame Relay, ATM, SW56k, PRI, BRI, and VOM Test Sets. Proficient using: Netsmart-1500, -500, FlexR GT, 786, Litecraft Pro, TL1, Cisco IOS, Word, Excel, Power Point, and Visio.
Experienced with: Fujitsu FW-7600, -4500, -4300, -4100, -4010, Flash-192, FLM-150, -600, -2400; Nortel OM5100, OM5200; Alcatel 1603/12, 1648, LS-2000, -2012; Cisco 6400, 3550, 7609; T1, HDSL, HDSL2, HDSL4.
SBC Global Services, INC, Southfield, MI 48075 9/2004 - 9/2006
Technical Sales Executive II
Prospecting , qualifying, designing, presenting, and the sale of network transport services including:
Optical Ethernet using an MPLS core (Cisco OEM)
SONET, DS1, DS3, OC3, OC12, OC48, & OC192 (Fujitsu & Cisco)
DWDM Private Lines and Rings (Nortel)
Dedicated Internet Access via DS3, OEM, FR, ATM
Frame Relay & ATM Networks
Ameritech/SBC Network Services Training, Plymouth, MI 48170 3/2001 - 9/2004
Instructor/Course developer/Technical Support
Instructed Flash Wave 4100, 4300, 4500 SONET ADM Courses
Developed/Instructed a TITAN-5500 SONET DACS Course
Developed/Instructed a Fujitsu FLM-150/600 and a FLM-2400 SONET ADM Courses
Developed/Instructed a SONET Trouble Shooting course: 1+1, UPSR, BLSR, Fujitsu FLM-150, FLM-600, FLM-2400 and Alcatel 1603, 1612, 1648 SONET ADM
Developed/Instructed an ADSL course: DMT, ATU-R, DSLAM, ATM Transport, LS-2000/2012, and Cisco-6400 Access Concentrator
Developed/Instructed a HICAP DS1 Installation and Repair Course and built a lab with twelve DS1 circuits running over, T1, HDSL, HDSL2, and HDSL4 spans and through a three-node OC-3 UPSR
Developed/Instructed 64kbps, 56kbps, and Subrate DDS Circuits
Instructed a Basic Central Office Frames course
Ameritech Network Operation Center, Detroit, MI, 48226 7/1997 -- 3/2001
Telecommunication Specialist
Network Surveillance and Trouble-Shooting a 5 state Telecommunication Network Including: Lucent D4 and D5 channel banks, DSC DEXCS, SLC-96, SLC-5, and Fuji-SLC. M13: NEC RC-28D, Rockwell DMX-2003/3003, Alcatel DML-3X50, Northern Telecom DMT-300, and FMT-150. Non-SONET fiber optic equipment: Alcatel 3139, 1565, 1565D, 21130, 21130D, 21130R, DML-3X50, Nortel FMT-150, NEC FD-3002A, FD-1840A, FD39001A, FD-2240, FD-3601A, FD-3040A, RC-28C, AND RC-28D. SONET fiber optic equipment: Alcatel 1603, 1612, 1648, LTS-2000, LTS-2012, Fujitsu FLM-150, FLM-600, FLM-2400, Titan 5500. Digital cross-connect machines: DSC DEXCS, ECS1, Tellabs TITAN-5500, and AT&T DACS-IV.
EDUCATION
Vendor Training on all of the above NE's (Bachelor Equivalent) 9/1997 -- 9/2006 Which I then, as an Internal Instructor/SME, taught and provided technical support for the above NE's
Schoolcraft College, Livonia, MI 48152 9/1995 -- 6/1997 Associate's Degree in Electronic Technology - GPA 3.99/4.0, Made the Dean's list every semester
Global Knowledge 2001: ICND -- Interconnecting Cisco Network Devices, ATM Essentials, ATM Internetworking, ATM/Frame Relay
Livonia Career Center, Livonia, MI 48150 9/1994 -- 6/1995 Electronics Program - GPA 3.7/4.0
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EB at CTIA 2011: Understanding the Need for MIMO OTA Testingby ebwireless238 views
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