Performance Management: 7 Steps to Develop and Implement SLAs (part 2 of 2)
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Uploaded by victorholman on Jul 12, 2009
This seminar discusses what SLAs are, when to use them, how to plan and develop an SLA and how to align SLAs to organizational goals. Get your free performance management kit and access to all of Victor's full videos at: www.lifecycle-performance-pros.com
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