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Interview with Tony Hsieh, Zappos CEO, at ParaFest '09

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Uploaded by on May 28, 2009

Check this interview with Tony Hsieh, Zappos CEO, at ParaFest '09 - Parature Users' Conference in Las Vegas.
Read this blog: Expediting delivery of WOW customer service Zappos-style here
http://blog.parature.com/customerserviceexperience/expediting-delivery-of-wow...

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  • what he's say'n if you sit out in front of Zappos and smoke all day and drink all night with other employees you still have a job, but if you work hard to create a relationship with vendors and build business for the company but you dont follow the cult........ culture values you get fired

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