Upload

This video is unavailable.

Zappos CEO Speaks at Net Promoter® Conference

satmetrix650 satmetrix650·45 videos
47

Subscription preferences

Loading...
Working...
11,677
Like     Dislike 0

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to like satmetrix650's video.

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to dislike satmetrix650's video.

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to add satmetrix650's video to your playlist.

Uploaded on Jul 24, 2009

Zappos.com CEO Tony Hsieh describes the company's unique approach to customer service and company culture at the 2009 Satmetrix Net Promoter Conference in San Francisco.

The interactive transcript could not be loaded.
Ratings have been disabled for this video.
Rating is available when the video has been rented.
This feature is not available right now. Please try again later.

All Comments (15)

Sign in now to post a comment!
  • squeeze12301

    squeeze12301 6 months ago

    Bydewzszaad ? ?, ?

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate squeeze12301's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate squeeze12301's comment.
  • squeeze12301

    squeeze12301 6 months ago

    Cc vbftffteq

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate squeeze12301's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate squeeze12301's comment.
  • squeeze12301

    squeeze12301 6 months ago

    Sx

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate squeeze12301's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate squeeze12301's comment.
  • slapcompany

    slapcompany 1 year ago

    Success means: I want to know the work I do means something to somebody and helps make the world, if not a Better place, not a worse one. Click slapCompany to view my channel.

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate slapcompany's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate slapcompany's comment.
  • Tricia Keffer

    Tricia Keffer 1 year ago

    True! It's so sad that they don't want to talk to clients. My secret to success has been - answering the phone every time.

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate Tricia Keffer's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate Tricia Keffer's comment.
  • jetgeo4

    jetgeo4 1 year ago

    wow zappos that cool, Im gonna call them right now lol

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate jetgeo4's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate jetgeo4's comment.
  • consultornps

    consultornps 2 years ago

    In Brazil we have a company of Net Promoter Score Research.

    'netpromoter. com.br'

    ·

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate consultornps's comment.

    Sign in to YouTube

    Sign in with your YouTube Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to rate consultornps's comment.
  • Loading comment...
Loading...
Loading...
Working...
Sign in to add this to Watch Later