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Uploaded by satmetrix650 on Jul 24, 2009
Zappos.com CEO Tony Hsieh describes the company's unique approach to customer service and company culture at the 2009 Satmetrix Net Promoter Conference in San Francisco.
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wow zappos that cool, Im gonna call them right now lol
jetgeo4 2 days ago
he sounds nervous
ballinx30 9 months ago
In Brazil we have a company of Net Promoter Score Research.
'netpromoter. com.br'
consultornps 1 year ago
Tony's customer service theory has doubled the size of our company and we are now up to over 100 employees!
Thanks Tony!
PDRSouthBaySanFran 1 year ago
go on tony dont get nervous
MrEbichan 1 year ago
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wow zappos that cool, Im gonna call them right now lol
jetgeo4 2 days ago
he sounds nervous
ballinx30 9 months ago
In Brazil we have a company of Net Promoter Score Research.
'netpromoter. com.br'
consultornps 1 year ago
Tony's customer service theory has doubled the size of our company and we are now up to over 100 employees!
Thanks Tony!
PDRSouthBaySanFran 1 year ago
go on tony dont get nervous
MrEbichan 1 year ago